We take care of travel!

What is Bagexpress

Bagexpress was born from the union of consolidated experiences in the commercial aviation sector, airport services, transport and logistics.
The quality and reliability of the services offered are guaranteed by the UPS logistics platform, world leader in express transport.

The goal of bagexpress is to facilitate the experience of those traveling for tourism, study or work by offering a service for the collection, delivery and home delivery of luggage and technical or sports equipment.

bagexpress collects the baggage at home, in the office or in any other domicile and delivers it directly to the destination address within two days in Italy and three days in Europe.

The path of each bag can be constantly monitored thanks to a tracking number and the successful delivery will be notified to the customer via text message.

How does it work

With bagexpress you can find your luggage at your destination and receive it at your home on your return!
Ship your luggage in 4 simple steps:

Book

You can send your luggage to Italy and Europe with the collection and home delivery! Book easily by choosing the destination, dates and types of baggage to be shipped.

Deliver your luggage

Deliver your bags to the UPS courier, packing them carefully and as expressly indicated in the purchase confirmation email and our video tutorial.

Follow your bags

You can track your luggage to your chosen destination. For any information, do not hesitate to contact our dedicated Assistance by mail or telephone.

Your luggage awaits you

You will find your luggage at your destination and receive it at home on your return. With bagexpress, travel without stress and
without the long waits
at check-in.

No more stress:
travel comfortably and hands-free

Bagexpress: a unique service for special luggage suitable for families with small children, the elderly, sportsmen, expatriates, cruise passengers and those who need to transport very bulky and heavy luggage such as skis, golf bags or diving equipment.

Bagexpress solves the problem of annoying baggage by providing its customers with the possibility of shipping throughout Europe without particular weight and number of baggage limitations, typical of airlines.
Bagexpress offers two types of rates for those who travel for passion, study or work: the average baggage, which includes baggage up to 25 kg, is applicable to a standard type of product; large baggage includes baggage up to 40 kg.

In addition, for sportsmen who need to transport technical or sports equipment, two further services are provided: transport of skis or snowboards not exceeding 2 meters and a golf bag of max 40 kg.

Our Partners

The Bagexpress story is your story

The story of Bagexpress could be part of the story of all of us.
We dreamy travelers who live our lives dedicated to discovery, freedom and enthusiasm.

The enthusiasm for a new departure, for a new adventure, for a new experience. Always hands-free!

2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2022
2023

2011

Bagexpress is born

From an entrepreneurial idea of Sautech Group and Raffaele Inizio Autotrasporti S.r.l. comes Bagexpress, Italy’s first home pickup and delivery service for luggage and technical or sports equipment.

2012

Partnership with Costa Crociere

In 2012, BagExpress started its first important partnership with a shipping company: Costa Crociere.

The service, called “Carefree Baggage”, was offered free of charge for a limited period to Costa Cruises’ top “Perla Diamante” customers.

2013

Bex at the Salone del Mobile

Presentation and promotion of Bagexpress to the public at the Salone del Mobile in Milan. At the Ansaldo Creative Workshop, the Bex world welcomed and made “travel” thousands of future smart travelers!

2014

Deliveries throughout Europe!

The baggage collection and delivery service is expanded throughout Europe!

(Bagexpress currently serves 25 countries in the Northern, Southern, Western and Eastern part of Europe).

2015

Bex on "Il Giornale"

“Il Giornale”, Indro Montanelli’s Italian national newspaper, talks about Bagexpress, the first luggage shipping service in Italy.

2016

A new look for BagExpress

It’s time for a restyling for Bagexpress. The visual identity and the website change.

2017

Partnership with LUISS

First important collaboration with a prestigious Italian university: Luiss Guido Carli.

Only for LUISS students, Bagexpress offers a special 10% discount on the published rate, which can also be combined with other current promotions.

2018

Partnership with MSC

Second important partnership with another major Italian cruise company: MSC Crociere.

2019

BagExpress on RAI 1

Bagexpress makes its great debut on Italian RAI channel , in the entertaining Amadeus program – Soliti ignoti.

2020

Trustpilot

Bagexpress reaches the first 1000 verified reviews on Trustpilot.

Bex’s online reputation grows and becomes stronger and stronger.

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2022

Partnerships with Universities

The bond of Bagexpress with the universities is becoming wider and stronger.

New partnerships are made with: Politecnico di Milano, University of Milan La Statale, University of Milan-Bicocca and University of Padua.

2023

BagExpress is renewed!

Bagexpress changes again.

A new logo and a new portal for an even easier and more exciting user experience!

5 reasons to choose Bagexpress.

You just have to choose where to go: send your luggage safely and enjoy the pleasure of travel.
Easy to buy, convenient to use

Pickup and delivery door-to-door

With bagexpress you travel with your hands in your pocket, your bags leave from your home and you can find them comfortably at your destination, without the hassle of transport and without wasting time at check-in.

Perfect for
special luggage

bagexpress is ideal for those who have to ship special loads, sports or professional equipment. Golf bags, skis, scuba equipment, prams, samples, surfboards and more travel first class.

Your luggage is in safe hands

Thanks to the technological support of UPS, world leader in fast and safe shipments, you are guaranteed to find your baggage at the indicated destination, receiving delivery notification in real time.

Refund guaranteed

bagexpress offers a money-back guarantee, included in the price, up to €100 and an exclusive money-back guarantee up to €500 for only €10 extra each way.

Dedicated technical assistance

At your disposal a call center with a staff that supports you in every phase of the service: from departure with clarifications, information on rates and promotions, up to arrival with notification of successful delivery.

Pickup and delivery door-to-door

With bagexpress you travel with your hands in your pocket, your bags leave from your home and you can find them comfortably at your destination, without the hassle of transport and without wasting time at check-in.

Perfect for special luggage

bagexpress is ideal for those who have to ship special loads, sports or professional equipment. Golf bags, skis, scuba equipment, prams, samples, surfboards and more travel first class.

Your luggage is in safe hands

Thanks to the technological support of UPS, world leader in fast and safe shipments, you are guaranteed to find your baggage at the indicated destination, receiving delivery notification in real time.

Refund guaranteed

bagexpress offers a money-back guarantee, included in the price, up to €500 and an exclusive money-back guarantee up to €1000 for only €10 extra each way.

Dedicated technical assistance

At your disposal a call center with a staff that supports you in every phase of the service: from departure with clarifications, information on rates and promotions, up to arrival with notification of successful delivery.

12

Years of experience

in the field

25

Nations Served

throughout Europe

+9000

Baggage shipped

every year

91%

Clients

satisfied

11

Partner

international

Bagexpress:
the best solution for Tour Operators

By relying on our service, tour operators will be able to offer their customers a smart trip, guaranteeing competitive rates, reliability and safeness.

The possibility of not worrying about one’s luggage offers advantages both to the tourist who frees himself from the anxieties of travel, and to the Tour Operator who offers an additional service to his leisure clientele.

bagexpress with the door-to door baggage collection and delivery service helps to make the travel experience unforgettable at a really convenient prices and within 48/72 hours from departure.

All supported by highly qualified personnel ready to provide any type of information or clarification for each phase of the service, from collection to delivery notification.

From 16/12/2024 to 06/01/2025, enter the code XMAS25 and get an instant 25% discount on the total of your shipments from and/or to Italy!